Services A-Z (54)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z


1201.1 IT Requests

Core Technology Services and all NDUS institutions are to follow Procedure 1201.1 to gain approval from the NDUS CIO prior to making specific IT purchases. CTS has the authority to ensure the NDUS follows the procedure and reports "large project" requests as defined in North Dakota Century Code to the Legislative IT Committee.


Academic Structure Requests

Use for requesting changes to Academic Structure

Ad Astra Access Request

Use this service to request access be added/changed/removed in Ad Astra

Ad Astra Service Request

Use this service for building & facility requests, and batch import/export requests and other Ad Astra requests

Application Support - Enterprise Services

Use this form to request support for various enterprise-level software applications managed by Enterprise Services Applications.


Campus Connection Support Requests

Use for General Requests, Multiple EMPLIDs, External Org (Schools/Businesses) Codes, Service Indicators, etc. that are for the Campus Connection team.

Campus Solutions Vendor Service Request

Used for submission of Vendor Service Requests for Campus Solutions third-party systems.

CTS Employee Off-Boarding

Service used by Human Resources to request off-boarding of a CTS employee from various systems and/or access.


Data Entry/File/Documentation Requests

Department Request for Data Entry/File/Documentation

DNS Request

Use this form to request DNS changes

Document Imaging Request

Use this form to submit a request for general assistance, inquiry or for security access.

Document Imaging Steering Committee (DISC) Request

Submit ideas, questions or state-wide project suggestions to DISC


External Applicant Service Request

Service used by external applicants to report technical issues.


FAMIS Request

Use this service for general requests and tickets with FAMIS

File/Folder Restore

Please fill out this form when requesting a file/folder restore.

Financial System Support

Use this service to open a Financial System Support ticket to the NDUS CTS FIN team.

Firewall Rule Request

Request the creation of a firewall rule or rules


General Internet & Network Request

Can't find what you're looking for? Submit a request here

General Questions & Comments About TeamDynamix

This form is intended as a general communication path for site users with questions or comments about the construction, organization, or elements of the NDUS TeamDynamix portal.

General Servers & Storage Request

If you can't find a service for what you're requesting, please use this general service.

General SharePoint Questions/Issues

For reporting issues or asking questions about the NDUS SharePoint environment

GT eForms Support Request

Electronic form solution for PeopleSoft application


HCM Support Request

Used for general requests to the NDUS CTS HCM team

Housing Director Access Request


IDEG Data Information Request

Submit a request to the Information & Data Executive Governance (IDEG) for: data model, dataset, report, and dashboard developments, access to an existing data model or dataset, or for general Power BI comments and questions.

Institutional Research - DPI

External Ticket for DPI data requests to NDUS IR staff

Integrated Technologies Service Request

Systemwide applications include Blackboard Collaborate Ultra, Blackboard Ally, YuJa, Respondus Lockdown Browser, and VoiceThread. ACT also supports Hoonuit and Qualtrics for the NDUS System Office and CTS.


Maxient Access Request

Maxient Request Form

Use this service for general requests and tickets with Maxient


NDUS IVN Service Request

Use this form to contact NDUS CTS for any IVN Service needs that you currently use them for.

New Listserv Request

New or Revised VPN Group

Request a new VPN group or revise an existing VPN group. VPN group additions or changes need approval.


Outage Notification


Parking Request

Use this service for general requests and tickets with Parking

PowerBI Functional Group General Request

Previous NDUS ID Removal

Production Control Update/Change Request

Use this form to create or change a Production Control process.

Project & Business Analysis Service Request

The purpose of this form is to request a Project or Business Analysis services.


Report an issue with your TeamDynamix account

If you're having issues with your TeamDynamix account (can't sign in, etc.), please fill out this form.


Security Engineering & Operations

Service includes, but is not limited to, DUO, LastPass, Phishing, SSL Certificates issues.

Server Decommissioning Request

If a physical or virtual server in the NDUS environment is no longer needed, use this form to request that it be removed from service.

SharePoint Permissions

Permissions changes for SharePoint environments

Status.NDUS Support

Support for Status.NDUS, including creation/modification/removal of components and accounts, subscription modifications, etc.

Strategic Planning Online General Request - (SPOL)

Support for the SPOL Application

System/Performance Issue

Report System/Performance issues to the NDUS CTS FIN Team.


T2/Parking Access Request

Use this form to request access be added/changed/removed for T2/Parking

T2/Parking Password Reset

TeamDynamix Account/Permissions Change

Use this form to identify and request resolution of any permissions or user account issues you are experiencing within the NDUS Team Dynamix portal.

THD Issues

Use this service for general requests and tickets with THD

TouchNet Password Reset

Reset a TouchNet Password for Production or Test Environments


UND Network Connection

Request a change or activation of a Network Connection


VPN Request for Campus/CTS Employees

This request is used to add, change, or remove VPN access for all services EXCEPT Perceptive Content for a Campus or CTS employee. To request VPN access for a Non-NDUS Employee please use the NDUS Personnel or Consultants Access Request below.

VPN Request for Perceptive Content

This request is used to add, change, or remove Perceptive Content VPN access for a Campus or CTS employee.