Services A-Z (50)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

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1901.3 Request

Submit a 1901.3 request. For additional information and the process for submitting a request for approval, see SBHE Policy 1901.3 and NDUS Procedure 1901.3. More information can be found on the NDUS website under the Policy & Procedures section.

A

Academic Structure Requests

Use for requesting changes to Academic Structure

Ad Astra Access Request

Use this service to request access be added/changed/removed in Ad Astra

Ad Astra Service Request

Use this service for building & facility requests, and batch import/export requests and other Ad Astra requests

Application Security Administration

Service includes but not limited to: VPN requests, password reset, locked non-dotted user id accounts, etc.

Application Support - Enterprise Services

Use this form to request support for various enterprise-level software applications managed by Enterprise Services Applications.

C

Campus Connection Support Requests

Use for General Requests, Multiple EMPLIDs, External Org (Schools/Businesses) Codes, Service Indicators, etc. that are for the Campus Connection team.

Conduct Coordinator Access Request

Use this form to request access be added/changed/removed for Conduct Coordinator

CTS Employee Off-Boarding

Service used by Human Resources to request off-boarding of a CTS employee from various systems and/or access.

D

Data Entry/File/Documentation Requests

Department Request for Data Entry/File/Documentation

DNS Request

Use this form to request DNS changes

Document Imaging Request

Use this form to submit a request for general assistance, inquiry or for security access.

Document Imaging Steering Committee (DISC) Request

Submit ideas, questions or state-wide project suggestions to DISC

F

FAMIS Request

Use this service for general requests and tickets with FAMIS

File/Folder Restore

Please fill out this form when requesting a file/folder restore.

Financial System Support

Use this service to open a Financial System Support ticket to the NDUS CTS FIN team.

Firewall Rule Request

Request the creation of a firewall rule or rules

G

General Internet & Network Request

Can't find what you're looking for? Submit a request here

General Questions & Comments About TeamDynamix

This form is intended as a general communication path for site users with questions or comments about the construction, organization, or elements of the NDUS TeamDynamix portal.

General Servers & Storage Request

If you can't find a service for what you're requesting, please use this general service.

General SharePoint Questions/Issues

For reporting issues or asking questions about the NDUS SharePoint environment

H

HCM Support Request

Used for general requests to the NDUS CTS HCM team

Housing Director 4 Access Request

Use this form to request access be added/changed/removed for Housing Director 4

I

Institutional Research - DPI

External Ticket for DPI data requests to NDUS IR staff

Integrated Technologies Service Request

Systemwide applications include Blackboard Collaborate Ultra, Blackboard Ally, YuJa, Respondus Lockdown Browser, and VoiceThread. ACT also supports Hoonuit and Qualtrics for the NDUS System Office and CTS.

N

NDUS IVN Service Request

Use this form to contact NDUS CTS for any IVN Service needs that you currently use them for.

New Listserv Request

New or Revised VPN Group

Request a new VPN group or revise an existing VPN group. VPN group additions or changes need approval.

O

Outage Notification

P

Parking Request

Use this service for general requests and tickets with Parking

Performance Issues

Is Campus Connection or an Ancillary System slow? Unavailable? Having trouble running reports or processes? Report those issues here.

PowerBI Functional Group General Request

Previous NDUS ID Removal

Production Control Update/Change Request

Use this form to create or change a Production Control process.

R

Report an issue with your TeamDynamix account

If you're having issues with your TeamDynamix account (can't sign in, etc.), please fill out this form.

S

Security Engineering & Operations

Service includes, but is not limited to, DUO, LastPass, Phishing, SSL Certificates issues.

Server Decommissioning Request

If a physical or virtual server in the NDUS environment is no longer needed, use this form to request that it be removed from service.

SharePoint Permissions

Permissions changes for SharePoint environments

Status.NDUS Support

Support for Status.NDUS, including creation/modification/removal of components and accounts, subscription modifications, etc.

Strategic Planning Online Access Request

Request a new account, a change to an existing account, or the deactivation of an account in SPOL.

System/Performance Issue

Report System/Performance issues to the NDUS CTS FIN Team.

T

T2/Parking Access Request

Use this form to request access be added/changed/removed for T2/Parking

T2/Parking Password Reset

TeamDynamix Account/Permissions Change

Use this form to identify and request resolution of any permissions or user account issues you are experiencing within the NDUS Team Dynamix portal.

THD or Conduct Coordinator Issues

TouchNet Password Reset

Reset a TouchNet Password for Production or Test Environments

U

UND Network Connection

Request a change or activation of a Network Connection

V

VPN Request for Campus/CTS Employees

This request is used to add, change, or remove VPN access for all services EXCEPT Perceptive Content for a Campus or CTS employee.

VPN Request for Perceptive Content

This request is used to add, change, or remove Perceptive Content VPN access for a Campus or CTS employee.