Popular Services

Use for General Requests, Multiple EMPLIDs, External Org (Schools/Businesses) Codes, Service Indicators, etc. that are for the Campus Solutions team.

Submit general questions or project requests

Used for general requests to the NDUS CTS HRMS team

If you can't find a service for what you're requesting, please use this general service.
Examples: VPN, static IP changes, etc.

Use this service to open a Financial System Support ticket to the NDUS CTS FIN team.

Submit user/security group requests

If you can't find a service for what you're requesting, please use this general service.

Use this form to request support for various enterprise-level software applications managed by Enterprise Services Applications.

Request the creation of a firewall rule or rules

This request is used to add, change, or remove VPN access for all services EXCEPT Perceptive Content for a Campus or CTS employee.

Request a new VPN group or revise an existing VPN group. VPN group additions or changes need approval.

ACT supports Tegrity, Blackboard Collaborate Ultra, YuJa, and Moodle for all of NDUS. ACT also supports Hoonuit and Qualtrics for NDUS SO and CTS.

Use for requesting changes to Academic Structure

Use this service for general requests and tickets with FAMIS

Request a change or activation of a Network Connection

Please fill out this form when requesting a file/folder restore.

If a physical or virtual server in the NDUS environment is no longer needed, use this form to request that it be removed from service.

Is Campus Solutions or an Ancillary System slow? Unavailable? Having trouble running reports or processes? Report those issues here.

Use this form to create or change a Production Control process.

This request is used to add, change, or remove Perceptive Content VPN access for a Campus or CTS employee.

This form is intended as a general communication path for site users with questions or comments about the construction, organization, or elements of the NDUS TeamDynamix portal.

Use this service to request access be added/changed/removed in Ad Astra

Use this service for building & facility requests, and batch import/export requests and other Ad Astra requests