Popular Services

Use for General Requests, Multiple EMPLIDs, External Org (Schools/Businesses) Codes, Service Indicators, etc. that are for the Campus Solutions team.

Used for general requests to the NDUS CTS HRMS team

Use this service to open a Financial System Support ticket to the NDUS CTS FIN team.

If you can't find a service for what you're requesting, please use this general service.
Examples: DNS changes, static IP changes, etc.

Submit general questions or project requests

Submit user/security group requests

Use this form to request support for various enterprise-level software applications managed by Enterprise Services Applications.

If you can't find a service for what you're requesting, please use this general service.

Use this form to create or change a Production Control process.

Is Campus Solutions or an Ancillary System slow? Unavailable? Having trouble running reports or processes? Report those issues here.

ACT supports Tegrity, Blackboard Collaborate Ultra, and Moodle for all of NDUS. ACT also supports Hoonuit and Qualtrics for NDUS SO and CTS.

Use this service for general requests and tickets with FAMIS

Use this form to request access be added/changed/removed for Conduct Coordinator

Request the creation of a firewall rule or rules

Request a change or activation of a Network Connection

Use this service to request access be added/changed/removed in Ad Astra

Use this service for building & facility requests, and batch import/export requests and other Ad Astra requests

Submit a 1901.3 request. For additional information and the process for submitting a request for approval, see SBHE Policy 1901.3 and NDUS Procedure 1901.3. More information can be found on the NDUS website under the Policy & Procedures section.

Request a new VPN group or revise an existing VPN group. VPN group additions or changes need approval.

This request is used to add, change, or remove VPN access for all services EXCEPT Perceptive Content for a Campus or CTS employee.

Use this service for general requests and tickets with Parking

Use this form to request access be added/changed/removed for T2/Parking

Reset a TouchNet Password for Production or Test Environments

Report System/Performance issues to the NDUS CTS FIN Team.