Campus Connection Service Requests

• CommGen Template Updates
• External Org ID Requests
• Service Indicator setup/changes
• Tuition Rollover Requests
• General Setup/Services CTS completes for campuses
• Duplicate ID Corrections
• New Development Requests (such as creation of a new report/query/process)
  • Note:  With any development request; additional approvals (such as User Groups) may be needed before work can begin 

For a Service Request, click the Request Service button on this page; complete the form fields as directed.

• Academic Structure Request
  • Requests for changes to academic programs, plans, sub-plans, academic orgs,  prefixes, and grading scheme changes
• Accounts & Passwords
  • Account access requests for Housing, T2, MoveIT, IdM, PeopleSoft, Query Manager
• Ad Astra Building & Facility Request/Batch Import
  • Requests for: Buildings/Facilities and Batch Imports
• Ancillary Systems Requests
  • THD/Housing, Maxient, FAMIS, T2/Parking
• GT eForms Service Request
  • Electronic form solution for Peoplesoft application

Examples include (not limited to):

• A Report or Process is not working or missing data
• A Tuition Calculation error
• An Admissions Application did not load correctly
• An Academic Requirements Report (ARR) is not displaying correctly
• An ISIR is not loading correctly
• Login issues with an application

For a Incident Request, use the "Something is Broken" button found on the home page of the CTS Client Portal; complete the form fields as directed.