When should I use the Service Request form?
- Inquire about new form development
- Request information on an existing form or process
- Request modifications to a current form
- Request modifications to a current workflow
- New/Modify User Security
- New/Modify Notifications
For a Service Request, click the Request Service button on this page; complete the form fields as directed
When should I use the Incident Request form?
- When a form or functionality is not working as expected
- An error occurred during submission or processing
For a Incident Request, use the "Something is Broken" button found on the home page of the CTS Client Portal; complete the form fields as directed